Explaining health-care resources and policies to patients, family and professional staff.
Assisting with the planning for post-hospital patient needs by arranging services at another facility or in the home.
Explaining to patients the environmental risk factors associated with their disease.
Helping patients and families receive needed follow-up care by referral to health care resources.
Understanding the social, cultural, and religious variables that contribute to a patient's response to illness and his/her use of health care resources.
Providing advocacy through appropriate organizations.
Providing both spiritual and professional counseling referrals.
Medical social workers may help patients with advance directives and other long-term care issues. They assure the patient's medically related emotional and social needs are met and maintained throughout his/her medical treatment.