Corporate Social Responsibility - Code Of Ethics

Homecare Providers is committed to ensuring that business is conducted in all respects to rigorous ethical, professional and legal standards. Adherence to applicable local, state and federal laws and regulations, and the application of commons sense, logic and the basic standards of behavior, should guide each employee in determining the correct course of action.

The Standards of Business Conduct for Homecare Providers, set out below, provides employees with guidance on personal conduct. While it is impractical to try to cover every potential circumstance, the following standards are intended to assist employees.

Our employees have the responsibility to ensure there are no compromises in delivering the highest standard of services and that every aspect of Homecare Providers's operations which impacts upon quality, promotes and reflects these standards. A guiding principle should be that neither Homecare Providers's overall integrity nor its reputation would be damaged if full details of the business practice or transaction were publicly disclosed.

Homecare Providers's Standards of Business Conduct:
  • All business conduct should be well above the minimum standards required by the law.
  • Each employee is responsible for the consequences of his or her actions.
  • Each employee must be the guardian of Homecare Providers's ethics.
  • Leaders at Homecare Providers have extra responsibility of setting an example by their personal performance and an attitude that conveys Homecare Providers's ethical values.
  • Employees will treat everyone, including fellow employees, patients, referral sources, vendors, and competitors with honesty and respect.
  • Our first responsibility is to the patient and patient's families that we provide our services.
  • Our patients' requests must be serviced promptly and accurately.
  • Employees must not seek or accept any gift, tip, gratuity or loan from any patient, patient's family member, referral source, or anyone who has an existing or potential business relationship with Homecare Providers.
  • Employees must perform their duties conscientiously, honestly, and in accordance with the best interest of Homecare Providers and Homecare Providers's patients.
  • Employees must not use their position or knowledge gained as a result of their position for private or personal advantage.
  • In all matters related to Homecare Providers's patients, employees must make every effort to achieve complete, accurate, and timely communications -- responding promptly and courteously to all proper requests for information and to all patient complaints and/or concerns.
  • Employees should not take unfair advantage of any patient, patient's family member, referral source, or anyone who has an existing or potential business relationship with Homecare Providers through manipulation, concealment, abuse of privileged information or misrepresentation of material facts.
  • Employees should be treated and treat each other with respect, courtesy and decency.
  • Disparagement, harassment, or negative comments regarding fellow employees, patients, patient's family member, referral source or anyone who has an existing or potential business relationship are inconsistent with Homecare Providers's business practices. Employees should refrain from such behavior.
  • Employees are to ensure that their conduct does not place the personal safety or safety of fellow co-workers, patient or patient's family in jeopardy - this includes the active participation in maintaining a safe working environment.
  • Employees are to conduct themselves in a professional, mature and responsible manner at all times.
  • When handling personal information about Homecare Providers patients or others with whom Homecare Providers has business dealings, employees will observe the following principles:
    • Collect, use, and retain only the personal information necessary for Homecare Providers's business.
    • Retain information only for as long as necessary or as required by law.
    • Protect the physical security of the information.
    • Limit internal access to personal information to only those employees with a legitimate business reason for seeking that information.

Compliance with These Standards and Reporting any Unethical Behavior:
Any employee who is aware or becomes aware of a violation or potential violation of these standards should promptly report the facts of the violation or potential violation and the names of the persons involved to his or her supervisor or to the Administrator. The supervisor should promptly report such incidents to the Administrator. All claims of violation(s) or potential violation(s) of these standards will be investigated and appropriate corrective action taken in accordance with the policies and procedures set for in Homecare Providers's Employee Handbook.

Employees are expected to comply with Homecare Providers's Standards of Business Conduct. Failure to do so will result in disciplinary action up to and including termination of employment.