Outstanding Employees Are Honored With Award
What do Laura Holcomb, Kaitlyn Hill, Andrea Megna, Nadine Lyn-Ross, Ed Duhamel, Brenda Dineen, and Kelley Dooley all have in common? They each have been selected for THE MILE BEYOND THE EXTRA MILE award in their work positions at Nightingale and Aspire Home Healthcare.
“This award is not easy to earn,” says the president of the home care company, Dr. Dev Brar. “At Nightingale we always expect our staff to go the extra mile for our patients, but this award targets those staffers who give even beyond the extra mile.”
THE MILE BEYOND THE EXTRA MILE award is deemed more special than some other awards given by the company because the recipients are chosen by their peers and supervisors. When a colleague recognizes outstanding work by another employee, it speaks volumes about his/her character.
Those chosen for the award include:
Laura Holcomb, RN, at the Indiana office - Laura Holcomb consistently does more than asked, says her director, Alysha Wilson, RN. She is thorough, professional, and punctual. She is great about letting patients know when she will be arriving and keeping them posted. She never refuses visits even when she is already busy or when it will mean going out of her “assigned area.” She is always willing to see her patients when something changes unexpectedly and often works much longer than eight hours. Her documentation is thorough and complete and always on time.
Nadine Lyn-Ross, RN at the Florida office – Nadine always goes the extra mile, says her director, Sue Kokonas, RN, BSN, LNC. She sees patients on her days off without having to be asked and goes on return visits if an issue arises. She always gets her work in on time, and is the most caring nurse I know.
Kelly Dooley, Patient Advocate at the Indiana office - Kelly spends countless hours and weekends taking care of Town Center, says his director, Lisa Mina. He works even during his vacation and tries to fill every role needed to ensure the patient is well taken care of.
Brenda Dineen, RN, at the Houston, Texas office - Brenda is well deserving of the EXTRA MILE award, says supervisor, Danielle Romero, BSN, RN, DCS. We had a patient who underwent back surgery that went badly and now has to use a motorized scooter to get around. She could not go to the MD office without suffering severe pain because she would have to use a walker for the visits, which led to strain on the surgical site. She desperately needed a ramp, but the husband is chronically ill as well and they could not afford to hire someone to build it. During a visit with the patient, Brenda arranged for an MSW evaluation and assisted the patient in calling 211, which is a help-line in Texas. However, Brenda didn’t stop there because after she returned to her home that day she immediately started a search for companies who would build a ramp at no cost. She followed up on a lead and the patient will soon benefit from having a ramp into her home. Brenda could have concluded her job after calling 211, but she didn't. She gave her own time and made sure the patient received what she needed in a much faster time frame than if she had not stepped in and went above the extra mile.
Ed Duhamel, Physical Therapist at the Massachusetts office - Ed is a great team player, says supervisor Julia Dixon, PT, DPT. Ed began with the company in 2010 by assuming a large area with a busy therapy schedule, but then continued to grow the territory and has brought on two additional PTAs. Ed has an excellent attitude, always willing to help, and is a great asset to Nightingale.
Andrea Megna, Physical Therapist at the Massachusetts office - Andrea is a wonderful employee and a great asset to Nightingale, says supervisor Julia Dixon, PT, DPT. Her patients sing her praises as evidenced by the many patient compliments we receive monthly. She goes above and beyond without needing to be asked, and she displays independence in management of her caseload, as well as lending her years of experience in helping new employees.
Kaitlyn Hill, RN at the Massachusetts office – We call her “Our Hero,” says her director, Josline Cetoute, RN. Her nomination is evidenced by her devotion to provide quality care to our patients without complaint, despite her busy daily work schedule. Kaitlyn starts early in the morning and continues until late at night, including weekends. She is dependable, gentle, calm with a smile on her face, and loved by all of our patients. She never says no, even when having to travel several miles between patients. She is a team player; always professional, and works well with others to ensure the care of our patients. Kaitlyn was recently promoted to clinical coordinator for this office.
Along with hearty congratulations, the award winners will receive certificates and monetary awards.